Drivers & Software
Click on the link below to download drivers and software for your device orders. If you have any questions or need assistance, please use the contact form on this page to discuss details with us.
PRO 16
PRO 14
PRO G16
MINI PC
New Windows Driver Installation Guide
Locate all devices with an alert icon inside device manager, right click on each one and left click update driver.
Choose to select the driver from your system, and browse to the uncompressed folder with all the drivers and select it as the source to be read from and install the driver for each device one at a time.
One at a time... right click on each device with an alert icon, left click and choose update driver, after choosing the folder the 1st time it will show that location for every other driver install.
Keep updating the driver for all alert icons until they're all gone.
The the only one that will not update automatically is the fingerprint reader, for that you will have to open the folder with the drivers and manual install the FocalFPUSBDriver by right clicking on the icon with the small yellow & blue icon inside the bottom right, and left clicking run as administrator; continue installing until complete, then everything should be working.