Factory Warranty
Limited 1-Year Factory Warranty
Warranty Coverage:
Our devices come with a limited 1-year factory warranty.
Warranty Details:
This warranty covers factory-related defects for a period of up to one year from the date of purchase.
If your device exhibits any factory-related defects during the warranty period, your device may be eligible for repair.
To initiate a warranty claim, please contact our customer support for instructions on how to proceed.
The warranty does not cover damage caused by accidents, misuse, neglect, or unauthorized modifications.
Any device submitted for warranty service must be mailed to our factory for evaluation before repair.
Shipping costs for warranty service are the responsibility of the customer.
The warranty is non-transferable and only applies to the original purchaser.
Exclusions:
This warranty does not cover normal wear and tear or cosmetic damage that may or may not affect the device's functionality.
Damage caused by accidents, misuse, neglect, water damage, or unauthorized repairs or modifications is not covered under this warranty.
The warranty does not cover any data loss or software-related issues.
Disclaimer:
This warranty is provided by our factory and is subject to the terms and conditions outlined above.
The factory reserves the right to determine the eligibility of any warranty claim and to provide repair at its discretion. Custom logo devices can only be returned for service, because they cannot be resold.